Da Pig Beach Privacy Policy
Last Update: 06/29/2024
This Privacy Policy describes the information we collect when you use our website, purchase our products, and book a tour with us (collectively, our “Services”). It also describes how we generally handle that information. By accessing and interacting with our website, including purchasing products from it and/or booking a tour with us, you consent to this Privacy Policy. If you do not agree with this Privacy Policy, you should cease using our Services.- Definitions
In this Privacy Policy, the following terms shall have the meanings ascribed to them below:
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- Personal Data is any information that can be used to identify a natural person using our Services. This may include their name, email address, location, and device IP address.
- Processing means any operation or set of operations, which is performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
- Consent means any freely given, specific, informed, and unambiguous indication of the Data Subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of Personal Data relating to them.
- Data Controller Information
We are Paradise Keepsakes Ltd (trading as “Da Pig Beach”). We are your Data Controller concerning the data you submit in connection with your use of the Services. This means that we decide how the data about you is processed in connection with our Services. We are a Limited company operating in line with the Bahamian law. Our company information is stated below:
Paradise Keepsakes Ltd (trading as Da Pig Beach) info@dapigbeach.com +1(242) 422-4169
- Data Collection
- 1.The data you provide When you interact with our website forms, including booking a tour, purchasing our products, making payments, contacting us, using our chatbot, and using other features, you may provide us with the following Personal Data:
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- Name
- Email address
- Phone
- Company name (optional)
- Location and home address
- Shipping address
- Body structure, including sizes.
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Please note that you are not obligated to provide us with any requested Personal Data in connection with any of the Services. However, be aware that we may be unable to provide you with a Service without this information.
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- 2.The data we collect automatically We may also collect some technical data automatically when you visit our website or interact with some of the pages. We use tracking technologies and third-party tools, such as cookies, beacons, pixels, and Google Analytics to gather such data (see the Cookies and Tracking section below to learn more about cookies) to collect this data automatically. The data we collect automatically may include:
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- Log data: your device properties, including the IP address, device browser type, operating system, website access time, referring URL, geolocation, and pages visited.
- Transaction data: the details of the transactions you carry out on the website, including the payment method used, items or services purchased, time of purchase, and so on.
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- 3.The data we collect from third-party sources We may obtain some data about you from third-party sources. For example, our shipping partners may send us information about deliveries, which may include information about the address and a picture of the residential area of the individual who received the product.
- Cookies and Tracking
As already mentioned, we and our third-party service providers use cookies and similar technologies (such as pixels, beacons, and tags) to enhance your experience on our website.
- 1. What are cookies? Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the website. Cookies can be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain on your device until they expire or you delete them.
- 2. Why we set cookies: We use cookies for various purposes, including to (i) identify the source of a visit and store user action information; (ii) enhance the visitor experience on our website; and (iii) allow us to implement or change the website’s content in real-time.
- 3. Types of cookies we use: We use the following types of cookies on our website:
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- Analytical and behavioral cookies: These cookies help us understand how visitors interact with our website, which pages are visited most often, and how visitors navigate the website. This information is used to improve the website’s performance and user experience.
- Necessary cookies: These cookies are essential for the website to function properly. They ensure the basic functionalities and security features of the website.
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- 4. How to manage cookies: You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can do this through the privacy settings of the applicable browser. Please note that disabling cookies may affect your ability to use certain features of our website.
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- Google Analytics
We use Google Analytics to collect the data we collect automatically when a user uses our website. This web analytics service, provided by Google, Inc., employs cookies to gather information such as your IP address, browser type, operating system, referring website, pages visited, and the time spent on each page. Google stores this information on servers in the United States, and it helps us compile reports on website activity and improve the performance and user experience of our website.
If you prefer not to have your data collected by Google Analytics, you can opt out by installing the Google Analytics Opt-out Browser Add-on, which prevents the Google Analytics JavaScript from sending your information to Google Analytics. Additionally, you can manage your cookie preferences through your browser settings.
For more information on how Google collects and processes data, please visit https://policies.google.com/privacy.
- Purpose of Data Collection We collect your data and use it for various purposes, including providing and enhancing our Services and complying with applicable laws. These purposes may include the following:
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- Providing our Services: To process your reservations, bookings, and other transactions, and to provide you with the Services you have requested.
- Improving our Services: To personalize and enhance your experience on our website, including tailoring content and recommendations based on your preferences and interactions.
- Processing Payments: To process your booking fees and product purchases on our website.
- Delivering our Products: To take your orders and deliver them to your specified shipping address.
- Customer Support: To provide customer service and support, respond to your inquiries, and address any issues you may encounter with our Services, as well as to communicate with you about your bookings, inquiries, and any updates related to our Services. This also includes notices related to your orders.
- Marketing and Promotions: To send you marketing communications, promotional offers, newsletters, and other information that may be of interest to you, in accordance with your communication preferences and to tailor marketing messages based on your preferences and interactions with our Services.
- Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, including responding to requests from public and government authorities, to resolve disputes and enforce our agreements, policies, and Terms and Conditions, and to keep record of transactions.
- Security and Fraud Prevention: To ensure the security of our website, Services, and users, including detecting and preventing fraud, unauthorized activities, and other threats, as well as to verify your identity and ensure the integrity of our Services.
- Analytics and Research: To analyze how our Services are accessed and used, monitor and analyze trends, usage, and activities, and improve the overall performance of our website. And to conduct research and development activities to improve our Services, develop new features, and enhance user satisfaction.
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- Legal Basis We process Personal Data in line with the Data Protection (Privacy of Personal Information) Act, 2003 in the Bahamas and the laws applicable to your location. Our primary legal basis for data processing is to fulfill our contractual obligations to you, such as managing your tour bookings and merchandise purchases. This ensures we can provide the Services and products you have requested efficiently.
We also rely on your consent for certain activities, particularly for sending marketing communications and tailoring content to enhance your user experience. You have the right to withdraw this consent at any time. Additionally, we have legitimate interests in processing your data to improve our Services, ensure security, and provide customer support, provided these interests do not override your rights and interests.
In compliance with legal obligations, we process your data to meet various regulatory requirements and address any legal disputes. Lastly, in rare and exceptional cases, we may process your data to protect your vital interests or those of others, such as in emergency situations impacting your health or safety during a tour.
- Data Sharing and Disclosure We care about your privacy and will only share Personal Data about you in ways required to provide our Services and comply with applicable laws. Please note that we do not sell or share your data with third parties for monetary consideration and targeted advertising. We only share your data under the following instances:
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- Sharing with Service Providers: We may share your data with third-party service providers who perform functions on our behalf. These providers assist us with various tasks, including shipping and delivery of products, data storage and security, fraud prevention, payment processing, website hosting, marketing, and customer support. These service providers are authorized to use your data only as necessary to provide these services to us and are required to protect your data in accordance with this Privacy Policy and applicable laws.
- Sharing in Connection with Legal Requirements: We may disclose your data to third parties if required to do so by law or if we believe that such action is necessary to (i) meet any applicable law, regulation, legal process, or governmental request; (ii) enforce our Terms and Conditions and other agreements, including for billing and collection purposes; and (iii) protect our rights, property, or safety, and those of our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- Sharing in Connection with Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer or share your data as part of the transaction. We will notify you of any such change in ownership or transfer of assets and outline your choices regarding your data.
- Sharing with your Consent: We may share Personal Data with third parties when we have your explicit consent to do so. You have the right to withdraw your consent at any time.
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- Email Newsletters
We offer newsletters to keep you updated with the latest information, promotional offers, and news about the Services. By subscribing, you consent to receive these communications. You can subscribe through our website or during the booking process.
You have the right to unsubscribe from our newsletters at any time. Each newsletter includes an unsubscribe link at the bottom, allowing you to opt out of future communications. Please note that unsubscribing from newsletters does not prevent us from sending administrative notices, such as updates about your orders and our agreements.
- Data Retention
We keep Personal Data only as long as necessary to meet the purposes for which it was collected. For example, data related to tour bookings and merchandise purchases is retained for the duration of our contractual relationship and for a reasonable period thereafter to address any potential inquiries or disputes. Information collected through customer service interactions is kept as long as needed to resolve your inquiries and provide support, while data used for marketing communications is retained until you opt out or withdraw your consent.
We determine specific retention periods based on various factors, including the need to fulfill the purposes for which the data was collected, legal obligations, contractual requirements, and our legitimate business interests. Once your data is no longer necessary, we securely delete or anonymize it to ensure it can no longer be linked to you.
Additionally, you have the right to request the deletion of your data under certain circumstances.
- Data Protection
The privacy of our users’ data is very important to us. We do not share your data in ways not disclosed in this Privacy Policy or without your informed permission. We value your trust highly and strive to protect the confidentiality and appropriate use of any Personal Data you provide to us. Da Pig Beach collects, process, store, use and disclose of your data in accordance Section 6 of the Data Protection Act Chapter 324A and any other applicable laws.
Although we take steps to protect the data you provide from loss, misuse, or unauthorized alteration, no system is 100 percent secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the data we collect, and you acknowledge that you are assuming the risk in transmitting any data to us.
- International Transfer of Data
We process your data in the Bahamas and in accordance with the Bahamian data protection law. Therefore, when you submit Personal Data to us from the US or other locations, you are transferring it to us in the Bahamas. However, we may also
Transfer the data outside of the Bahamas to third-party service providers in the US or other locations.
We ensure Personal Data is protected when transferred internationally. We only transfer data under certain conditions: if the recipient country has adequate data protection laws, through standard contractual clauses, or with your explicit consent. To protect your data, we use encryption, strict access controls, and contracts with service providers that mandate robust data protection standards.
- Children Policy
We prioritize the protection of children’s privacy by refraining from knowingly collecting or soliciting Personal Data from individuals under the age of 18. Our policies align with the Children’s Online Privacy Protection Act (COPPA) and similar regulations, ensuring that our Services are intended for users aged 18 and older. If we inadvertently collect Personal Data from a child without parental consent, we promptly delete it upon discovery. We encourage parental supervision and engagement in children’s online activities to uphold their privacy and safety.
- User Data Rights
We respect your rights regarding your data and are committed to providing you with the tools and information needed to exercise these rights. Under applicable laws, you have the following rights:
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- Right of access: You have the right to request access to the data we hold about you. This includes obtaining information about whether your data is being processed and, if so, the purpose of the processing, the categories of data involved, and the recipients of your data.
- Right of rectification: If you believe that the Personal Data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
- Right of erasure: You have the right to request the deletion of any Personal Data when it is no longer necessary for the purposes for which it was collected, if you withdraw your consent on which the processing is based, or if the data has been unlawfully processed.
- Right to object: You have the right to object to the processing of your data in certain situations, such as for direct marketing purposes or when the processing is based on our legitimate interests. We will cease processing your data upon your request unless we have compelling legitimate grounds to continue.
- Right to restrict processing: In certain circumstances, you have the right to request the restriction of the processing of your data. This means that we can store your data but not process it further until the restriction is lifted.
- Right to data portability: Where applicable, you have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller without hindrance from us.
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To exercise any of these rights, please Contact Us or mail us at info@ dapigbeach.com. We may request specific information from you to confirm your identity and ensure your right to access the data. We aim to respond to all legitimate requests within one month and will notify you if we need more time to process your request. Also, you may be able to update certain data by using our website (for example, you may be able to change certain data concerning your orders via the order page).
- Do Not Track
Your browser settings may allow you to automatically transmit a Do Not Track signal to enable websites and online services you visit. Da Pig Beach does not generally alter its practices when it receives a Do Not Track signal from a visitor’s browser. To learn more about Do Not Track, please visit www.allaboutdnt.com.
- Third-Party Links
Our website may contain links to third-party websites, products, and services for your convenience and information. We do not control or take responsibility for the content or privacy practices of these external websites. When you visit a third-party website, we recommend reviewing their privacy policy, as our Privacy Policy does not apply. Visiting third-party websites is at your own risk, and we are not liable for their actions. Always read the privacy policies of any third-party sites to understand how they handle your personal information.
- Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When significant changes occur, we will notify you through a prominent notice on our website or via your email address. Your continued use of our website and Services after these changes indicates your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions or inquiries about this Privacy Policy, please Contact Us or send us an email at info@dapigbeach.com.